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How the Better Business Bureau is becoming irrelevant thanks to modern social...
Does anyone in 2013 use the BBB to gauge a business prior to utilizing their services? What about BBB accreditation? I want to work with a BBB accredited business. BBB accreditation requires the...
View ArticleYou got accused of putting a broken X into someone’s device.. what now?
This video series was a four part series. I’m so happy with part 4 that I’m posting it in its own blog entry. The post You got accused of putting a broken X into someone’s device.. what now? appeared...
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Data recovery, corrupted OSX repair, if your Mac won’t boot.
This article is for moderate to savvy users. It is not a precise, step by step guide. My goal is to point people who have some computer know how in the right direction. I will not be going into detail...
View ArticleHow to solder a QFN on a populated Unibody Macbook motherboard by hand.
The post How to solder a QFN on a populated Unibody Macbook motherboard by hand. appeared first on Rossmann Group iPhone & Macbook Repair in NYC Brooklyn.
View ArticleLike us? Hate us? Leave a review.
Manhattan review pages: Yelp! page for our Manhattan workshop. Google+ page for our Manhattan workshop. Brooklyn review pages: Google+ page for our Brooklyn workshop. Yelp! page for our Brooklyn...
View ArticleThe $20 dilemma.
Professional labor costs money, to the detriment of the occasional client. A service we offer. We charge $130 for a 500 GB hard drive installed into a Macbook Pro, with an operating system installed....
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820-2850 motherboard – the next Apple recall.
820-2850 motherboards are dropping dead at a faster rate everyday. The biggest problem facing this board is improper fan control. Regardless of how hot the CPU or GPU become, the fans run at a...
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Why technicians lie.
Lying is typically considered wrong. However, it is often considered necessary to avoid unwanted conflict & to pacify customers. Where does this come from? In short – customers are often willing...
View ArticlePersonal thoughts on usability of Apple products.
My friend was ranting after several hours of trouble, and this hit home. It reminded me of the time I tried to grab a song file off of an iPod to put it on the desktop of a computer 5 years ago. I...
View ArticleSan Francisco loses to cellphone industry – who cares?
http://www.reuters.com/article/2013/05/08/us-usa-sanfrancisco-cellphones-idUSBRE9470I720130508?feedType=RSS&feedName=technologyNews&ca=moto Does this really matter? No. Scientific research has...
View ArticleHow to generate reviews for your local business.
Reviews are an important part of this business. Starting out especially. People may trust a store with a low review track record, but someone in his apartment with 2 good, and 2 bad reviews – his...
View ArticleUnibody Macbook Pro keyboard repair service.
Here we are replacing the keyboard on an A1278 Unibody Macbook Pro. This video has no pausing, speedups, or special effects. You can watch the process we use to repair the liquid damaged laptop in...
View ArticleAuthorize.net is a pain in the ass.
Press 1 to repeat this automated, useless advice Press 2 to return to the main menu Press 3 to switch to a merchant services provider that answers the phone and helps you with your issues in a timely...
View ArticleWhy don’t consumers trust us? We lie when we can get away with it… yeah,...
A kind young woman walked in with a dead laptop. It won’t turn on. In the end, it has a problem we’re all too familiar with – nothing but a bad keyboard. She tells me Apple told her around $800 –...
View ArticleFor you? Of course not for you!!
About a week and a half ago a customer walks in with a broken laptop. Right after she gets the price of the service, she asks to come in and sit down next to me while I work. Starts talking in a...
View ArticleThanks Dad – for not getting me the knockoff screen on my birthday.
A few months ago, this guy comes in for a screen replacement. He left the first Yelp! Tip of our business in April of this year. I tell him the price, and get this look – this terrible look like “WOW,...
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For those of you curious, yes, Android repair still sucks.
I’ve said it before and I’ll say it again – Android phone repair sucks. I discussed how Android repair sucks here. The HTC Amaze is the successor to the HTC Sensation, which are nearly identical...
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We stock parts. Well, most of the time.
I find it ironic that I am writing this post on a day that some douche who told a tech “fuck you” wanted to “speak to the manager” after a staff member said we were out of iPhone 4S batteries. The tech...
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A Tree Grows In Brooklyn – right in front of my store!
When having the sign made, I didn’t take into consideration that by June leaves would grow on this tree. Check it out. Invisible. Can you find us? Make it in and I’ll give you a free screen protector,...
View ArticleProperly close the latch on your Macbook pro.
If your pre-Unibody Macbook Pro won’t click closed, fix it using a set of heatsink springs & some ingenuity. The post Properly close the latch on your Macbook pro. appeared first on Macbook...
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